Privacy Policy
Effective Date: September 2025
Customer Support Email: contact@nownancy.com
Customer Support / WhatsApp: +1 (888) 918-1916
Website: www.nownancy.com
1. About NowNancy.com
NowNancy.com is dedicated to delivering superior-quality, personalized products for the equestrian, golf, yachting, and recreational industries.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.
2. Information Collection and Use
NowNancy.com collects information from visitors and customers to improve the functionality and experience of our website.
Information we collect includes:
- Email addresses provided voluntarily (e.g., newsletter subscriptions, inquiries)
- Website usage data, including pages visited and time spent on site
- Information voluntarily provided by customers (such as during checkout or communication)
Purpose of collection:
- To enhance website usability, layout, and functionality
- To provide customer support and marketing updates
- To improve product offerings and personalization
NowNancy.com holds this information as confidential and will not sell or share personal data with third parties.
3. Third-Party Data Collection and Marketing
For enhanced customer experience and marketing efficiency, NowNancy.com may:
- Collect data from third-party sources (social media, ad networks, data brokers)
- Use behavioral and demographic data for personalized marketing
- Utilize cookies, pixels, and other technologies for targeted advertising
- Partner with marketing agencies, advertising platforms, and analytics services
Third-party sources may include:
- Social platforms (Facebook, Instagram, Google, etc.)
- Advertising networks and data analytics providers
- Marketing automation and lead generation platforms
4. Ordering and Customer Information
When placing an order, customers are required to provide complete and accurate contact information, including:
- Name, mailing address, phone number, and email address
Additional data collected may include:
- Payment and billing information
- Purchase history and preferences
- Device, browser, and IP address details
- Location data
- Customer service interactions
This data ensures accurate order processing, communication, and a more personalized shopping experience.
5. Marketing Communications and Permissions
NowNancy.com may contact customers regarding account updates, orders, or promotions via:
- SMS/text messages
- Phone calls
- Direct mail
Marketing activities may include:
- Email newsletters and product promotions
- Text message marketing
- Personalized product recommendations
- Retargeting and remarketing campaigns
- Social media advertising
Customers can opt out of promotional communications at any time.
6. Opt-Out and Unsubscribe Options
You may opt out of marketing communications through the following methods:
Email Marketing:
- Click the “unsubscribe” link in any promotional email
- Email us at contact@nownancy.com
- Submit a request via our Contact Us page
SMS/Text Marketing:
- Reply “STOP” to any promotional message
- Contact customer support for assistance
Phone Marketing:
- Request to be added to our Do Not Call list
- Contact us via email or phone
Advertising & Tracking:
- Adjust browser settings to block cookies and pixels
- Modify ad preferences on social media
- Use industry opt-out tools (e.g., NAI, DAA)
Please note that opt-out requests may take a short time to process.
7. Cookies and Tracking Technologies
NowNancy.com uses cookies and tracking technologies to enhance user experience and marketing performance.
Types of tracking used:
- Essential cookies – For website functionality
- Analytics cookies – For performance and behavior insights
- Marketing cookies – For targeted advertising
- Social media pixels – For ad performance tracking
You can control cookies by:
- Adjusting browser privacy settings
- Managing preferences via our cookie settings tool (where available)
- Using third-party opt-out platforms
8. Security
We take every reasonable precaution to protect customer information.
Security measures include:
- SSL encryption for sensitive data
- Restricted employee access to personal data
- Secure server storage and backup
- Regular audits and security assessments
- Incident response and breach notification procedures
- Employee training on data protection practices
Your data is encrypted and transmitted securely at all times.
9. International Data Transfers and Compliance
NowNancy.com complies with global privacy laws, including GDPR, CCPA, and PIPEDA.
GDPR (European Union):
- Lawful processing of personal data
- Rights to access, rectify, or erase personal data
- Data portability and restriction of processing
- Data Protection Officer available upon request
CCPA (California, USA):
- Right to know what personal data is collected
- Right to delete personal data
- Right to opt out of personal data sales
- Protection from discrimination for exercising privacy rights
PIPEDA (Canada):
- Consent for collection and disclosure
- Right to access and correct personal data
- Safeguarding and accuracy requirements
Other international laws:
NowNancy.com also complies with Australia’s Privacy Act, Brazil’s LGPD, and other regional data protection laws.
10. Customer Reviews and User-Generated Content
By submitting reviews, photos, or content to NowNancy.com, you grant us:
- Non-exclusive, worldwide, royalty-free rights to use, display, and modify content
- Permission to use submitted content in advertising or marketing materials
User-generated content may be featured in promotional campaigns or product showcases.
11. Links to Outside Websites
NowNancy.com may include links to third-party websites for your convenience.
We are not responsible for the privacy practices, security, or content of these external sites.
Please refer to the privacy policy of each site you visit.
12. Data Retention
NowNancy.com retains personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with applicable laws and regulations
- Resolve disputes and enforce agreements
- Maintain business operations and marketing
Retention periods vary depending on:
- Type of information
- Purpose of collection
- Legal and regulatory requirements
- Customer relationship duration
13. Children’s Privacy
NowNancy.com does not knowingly collect data from children under 13 years of age (or the applicable minimum age in your jurisdiction).
If personal data from a child is discovered, it will be deleted immediately.
14. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights:
📧 Email: contact@nownancy.com
📞 Phone/WhatsApp: +1 (888) 918-1916
15. Notifications and Changes
If changes are made to this Privacy Policy, updates will be posted on this page.
For significant updates, we may also notify users via:
- Email announcements
- Prominent website notices
- Direct communication where required by law
We recommend checking this page periodically for the latest version.
16. Contact Information
For privacy-related inquiries, contact:
📧 Email: contact@nownancy.com
📞 Phone/WhatsApp: +1 (888) 918-1916
📬 Mail: 2020 Winston Park Dr Suite 200 Oakville, ON L6H 6X7, Canada
For GDPR inquiries (EU):
Contact our Data Protection Officer via the above channels.
For CCPA inquiries (California):
Use the “Do Not Sell My Personal Information” link on our website or contact us directly.
17. Our Commitment
NowNancy.com is committed to safeguarding your privacy and maintaining transparency in how we collect and use your data.
We continuously update our privacy practices to align with international standards and ensure your information is handled responsibly.
Effective Date: September 2025
This Privacy Policy may be updated periodically. Continued use of our website constitutes acceptance of the updated policy.